Mayfair Office Building, London W1

Client

Savills, Aegon / Redefine International, then Qatari Diar

Brief

The initial brief was to provide a more cost effective and professional security solution to that in existence, for this vacant, Listed office building, comprising nearly 15,000 sq ft.

A resident guarding team was appointed to ensure an effective presence on site 24-hours, whilst also fulfilling caretaker duties and a more general property management role.

Belstone Management Services was appointed to perform a range of services:

• 24-hour security guarding with smart, fully Licensed and vetted guards

• Full security audit undertaken and improved measures put in place

• New management regime instilled, including general maintenance and monitoring, as well as cleaning and more efficient administration

Outcome

The improved quality of service and more effective management facilitated the swift sale of the building, off market, to Qatari Diar, who subsequently retained Belstone’s services.

Belstone Management Services has notably achieved the following in respect of service level outputs:

• Communication – improved reporting between staff and management and also between management and the client

• Professionalism – improved operating standards and greater levels of interaction, including more frequent site visits

• Cost effective – significant reductions in the operating costs achieved